The fridge in the room ran continuously and the bottles never got close to cold. Overall stood experience. Seaside grill was not that great and the Japanese restaurant was a joke. The main lobby bar was so far from our room and closed early. Some of the people in line just wanted chips and guac and yet they had to wait while everyone else's hamburger was done. Always energetic, tireless and inviting for people to participate. “ there was a hot tub on the balcony and you could hear the ocean waves late at night when everything shut down!! While you waited forever, they just gave you dirty looks and made no attempt at small talk. After expressing our concerns with the room, we were made to wait an additional 3 hours for another room to be assigned to us. After paying the most $ we ever paid for an Apple all-inclusive to Mexico (deluxe ocean view room), we arrive to find a very tired-looking (nearly 15 year old) resort. Answer 11 of 18: Yikes, Our family (w/ 2 teen daughters) had planned a winter vacation at Ocho Tulum. The Reef Playacar. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a … Tulum, Q.R. Tripods are not allowed so you could be denied access if you insist in bringing one.Our experience was pleasant, we decided to have another vacation in Mexico! 2. We are to arrive on November 8th. Thanks Dreams for giving us a very good first timer impression of Mexico. Since we were there on Easter Sunday they had great things planned from live bunnies, to the Easter Bunny at the pool and to an evening Easter Egg hunt for the kids. Answer 11 of 18: Yikes, Our family (w/ 2 teen daughters) had planned a winter vacation at Ocho Tulum. Once we were assigned a new room, this room matched the outside of the resort in being tire-looking and in need of a fresh coat of paint. Dreams Tulum Resort & Spa: Dreams tulum - See 6,769 traveller reviews, 6,841 candid photos, and great deals for Dreams Tulum Resort & Spa at Tripadvisor. This was our 8th all-inclusive trip to Mexico. Just returned from dreams tulum. Tulum Tourism; Tulum Hotels; Tulum Bed and Breakfast; Tulum Packages; Flights to Tulum; Tulum Restaurants; Tulum Attractions; Tulum Travel Forum; Tulum Pictures; Tulum Map; Tulum Guide; All Tulum Hotels; Tulum Hotel Deals; Last Minute Hotels in Tulum; By Hotel Type. We paid extra for the poolside lobster dinner. We Were Promised And Unforgettable Getaway At Dreams Tulum And It Is Unforgettable In The Worst Way Possible.The Hotel Should Be Shut Down Because It Is In Need Of Renovations. I was booked at Dreams for Oct. 11. Show Prices . Tulum, Riviera Maya . Now £96 on Tripadvisor: Dreams Tulum Resort & Spa, Tulum. In July the Mexican Federal government took possession … One of the two resort pools was supposed to be an "adult-only" pool and this was never enforced. Now £96 on Tripadvisor: Dreams Tulum Resort & Spa, Tulum. 1 decade ago. The fridge in the room ran continuously and the bottles never got close to cold. We decided that we didn't want to risk it(what if it isn't ready...I would have 4 days or so to find a new place to go to and I really didn't want to go to another Dreams, and also didn't want to risk other resorts selling out), so we were lucky enough to book another resort elsewhere in the (ta && ta.queueForLoad ? Do not fall for there lies like we did, they said the part of the pool is under maintainance, rubbish, it's having a whole new pool … Room service was fabulous! - Book great deals at Dreams Tulum … Destination Property Date of Closing 2020 Date of Re-opening 2020; Acapulco. A buffet restaurant is 10 feet away and its 10pm and there are tons of open chairs in there.We are not new to Mexican all-inclusives. He response was, Oh, you didn't clean it yet?" Popular attractions Tulum National Park and Tulum Mayan Ruins are located nearby. Dear sarahmbrThank you for investing your time to share your comments about your recent stay at our resort.We are happy to know that there were some aspects you did enjoy from your recent stay like our housekeeping service, room service, entertainment and overall our facilities. — The total number of shut businesses in the municipality of Tulum is nearing 20 who have been closed for non-compliance with the municipal coronavirus restrictions. Special OfferAdditional 5% off. That's half the fun of it. It looked like a great program for older kids. Overall the people who wait tables, bartend, etc. Answer 1 of 18: Yikes, Our family (w/ 2 teen daughters) had planned a winter vacation at Ocho Tulum. Pool area is in definate need of more chairs and umbrellas. Special OfferAdditional 5% off. How do you not have a hibachi grill for interacting with the guests? Answer Save. Personnel from the Dirección de Fiscalización, Protección Civil, the Ayuntamiento of Tulum and Secretaría de Finanzas y Planeación (Sefiplan) were on site at both locations after they were found selling alcohol during off-hours. !Most of the grounds were pretty and kept up, but we were in Building #5. there was concern dreams tulum would be on that list & it is now shut down. In a recent interview with the governor of Qunitana Roo, it was reported by Mezixo News Daily that if health conditions continue to improve, some archaeological zones will begin to reopen at the end of August, starting with Tulum, San Gervasio, Cobá and Muyil. Again, we had a small child, had been traveling since 5am, and they were over an hour late with our check in (this was after we arrived an hour early- so we were waiting for two hours). Our fellow travelers were done and ready to hit the beach and pool while we were waiting. Favorite Answer. NOW OPEN. Our fellow travelers were done and ready to hit the beach and pool while we were waiting. Never been to the area. When we were there, people were even smoking in the pool, which was disgusting.6. Contact your travel agencies if you have upcoming reservations! Explore our wedding resources to help you plan your dream destination wedding. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Not sure why not. I just loved him - he was so helpful and attentive. The cabanas are great (you have to pay extra). They almost never had guac and when you asked for more, they would merely say, "All gone!" The hotel has now been secured with bar wire fencing and all signs relating to Viento De Mar have been removed and dumped on the ground outside of the hotel. Swim up Pool is deep though so it's not a paddling type. They had a different option such as tacos, to seafood paella and a fish people were flocking to see what the PLATE OF THE DAY was which was accompanied by a DRINK OF THE DAY. Here's the link to the news in Spanish, use your online translators for English version and show it to your agents. The hotel has been repossessed and shut down according to recent travelers. Tulum, Riviera Maya . 59.4 km from Tulum #111 of 270 hotels in Playa del Carmen “ Hotel was really nice, amenities and animation team … Dreams Tulum Resort & Spa: The Last Resort - See 6,724 traveller reviews, 6,800 candid photos, and great deals for Dreams Tulum Resort & Spa at Tripadvisor. My husband had to go find someone from security while I was on hold on one of the house phones, trying to get someone to help us. I wouldn't make plans until they are actually open. Housekeeping was hit or miss. Check in was a nightmare. Yesterday Day morning 12 police ... Dreams Tulum Resort & Spa. There is not sufficient umbrellas around the kids area of the pool, so it gets very hot and sunny. Coco Tulum. The fridge in the room ran continuously and the bottles never got close to cold. For the remainder of the trip he brought Pacifico instead! 1,200 Reviews . The Staff Is Rude And Untrained; They Lack The Professionalism And Knowledge To Deal With Customers And Their Concerns. View all … Unlimited Vacation Club: Dreams Tulum Resort & Spa - See 6,676 traveller reviews, 6,744 photos, and cheap deals for Dreams Tulum Resort & Spa at Tripadvisor. You never heard, "My pleasure" from either of the two at this poolside snack bar.The restaurants were 50/50 as far as good and bad. Watch out for Iguanas Beach...lovely really pretty BUT needs new sunbeds they are old and tatty and sadly a better seaweed policy... the sea flora and fauna is terrific though rays and beautiful fish even at beach level. More about AMResorts AMResorts is concerned with your privacy … Show Prices . Room service was very fast. Inspectors from the Dirección de Fiscalización along with Policía Municipal attended … Our room was good but the building it was … Dreams Tulum Resort & Spa, Tulum Bild: Very nice room with turn down service - Kolla in Tripadvisor-medlemmarnas 50 001 bilder och videoklipp från Dreams Tulum Resort & Spa After expressing our concerns with the room, we were made to wait an additional 3 hours for another room to be assigned to us. These were some of the things they shouldn't have been touching. Answer 1 of 8: The article didn't list the names of the business but it showed two photos of officials putting up closure signs on Posada Margherita. My husband had to go find someone from security while I was on hold on one of the house phones, trying to get someone to help us. Training Is Essential Throughout And The Lack Of Management Is Heightened … To use our mobile site, please enable JavaScript. The only apology we ever heard from management was an announcement that they were sorry that the pool level was 2 ft low. On the 7th day it started to repeat itself. Gigi, victor, and Ricky kept us laughing the entire trip as part of the entertainment team. We were there during high season as it was Spring Break/ Easter week and clearly the hotel was at full capacity, but you could not tell by the high level of service, energy and the overall demeanor of the staff. If you have reservations for Dreams in Tulum, you may want to have a discussion with your TA. Huatulco. After looking for it for nearly an hour, I found it had been moved into the nightstand drawer. The most beautiful part of dreams tulum was the staff. Training Is Essential Throughout And The Lack Of Management Is Heightened In Every … One day our key cards didn't work when we came back to the room. The dive team also deserve some kudos we had a great afternoon snorkeling with them looking after our first time snorkeling kids. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-14166251', '');}, 'log_autolink_impression');Tulum off thier site. Yes it has been shut down. Thank 80JGager . Answer 21 of 189: Local news reports indicate that the environmental agency Profepa has closed Dreams Tulum completely and 85% of Eurostar Blue. We stayed at the resort in mid-April with our three year old son. Tulum, Q.R. more. Here are the big cons (which I would have liked to know before booking our trip.)1. Mexico Pacific. The Staff Is Rude And Untrained; They Lack The Professionalism And Knowledge To Deal With Customers And Their Concerns. Enjoy free WiFi, free parking, and 2 outdoor pools. So depressing. Room service was fabulous! 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