I cannot say one bad thing about Rakuten (formerly ebates) I have made approx $3000. Rakuten customer service is excellent. Comment Guidelines. Even better, their customer service is top notch! Submit. Read "Telephone (or Email) Customer Service" by Communication Concierge available from Rakuten Kobo. LOVE Rakuten! From my purchases. Ebates has tons on best deals and coupons to choose from. Add your opinion. Your Rakuten Cash Back Visa Signature® Card or Rakuten Cash Back Visa® Platinum Card is issued by Synchrony Bank.   Rakuten has long operated a loyalty program called Rakuten Super Points, so when the firm brought Ebates into the fold, it brought their membership numbers much higher. Do you have something to say about Ebates? Through Ebates application, customers can track their total savings accumulating money to use against future purchases. Helpful. San Francisco-based Ebates offers a website that offers customers a way to earn cash back when shopping online at over 2,600 stores including Amazon.com, Macy’s, Best … support@sec.rakuten.com.au +61 2 9247 2483 +61 2 8103 4890 (secondary) Customers are being migrated in groups to ensure a seamless user experience. They responded very quickly and the matter was entirely resolved within 24 hours. Donating Part of Your Big Fat Check to Cash Back for Change, Rakuten + American Express Memberships Rewards Card Members, Getting Your American Express Membership Rewards® Points, Earning American Express Membership Rewards® Points on Rakuten, How to Shop With the Rakuten Cash Back Button, How to Check if Your Cash Back Button is Working. You can call Ebates Ca at +1 416 483 5445 phone number, write an email, fill out a contact form on their website www.ebates.ca, or write a letter to 90, Eglinton AVE E, TORONTO, ON, M4P1A6, Canada. Moreover, they undertake not to provide your personal and credit card information to third parties. Ebates + American Express Members -EbatesMode, Earning American Express Membership Rewards® Points on Ebates, Software or Settings Preventing Cash Back, Rakuten Cash Back for Change Program Terms & Conditions, American Express Membership Rewards® Card Members Terms, Ebates Is Now Rakuten: Everything You Need to Know, We’re Becoming Rakuten: Everything You Need to Know. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Tap to join Rakuten for free and get a $10 Welcome Bonus: Help Center. We want to make the consumer feel smart for coming to Rebates to shop.” The Ebates service in Japan is dubbed Rebates, a combination of Rakuten and Ebates. This way, they protect customers from fraudulent charges and identity theft. A ("Qualifying") purchase is a purchase made through Rakuten, excluding Giftcardmall.com, Raise.com and Giftcards.com purchases. 1 Response. The algorithm is subject to change in future. What can we help you with. Ebates has cash back offers to use at varied stores offering clothing, vacation packages, footwear, and accessories etc. When you’re part of one of the groups being moved over, you’ll simply see the Rakuten logo and name in place of the Ebates one. Pissed Consumer © 2020 All The customer service is fantastic, and that is hard to come by! No action is necessary on your part as a user. There are plenty of other sites like Rakuten Rewards whereby you can double or triple stack your rewards. Open account today! There have been a couple of locations that it wasn’t added. Very Dissatisfied Customer. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Download this app from Microsoft Store for Windows 10. See screenshots, read the latest customer reviews, and compare ratings for Rakuten: Get Cash Back For Shopping. Edited on 09/08/2020 to add: Rakuten Customer service rep, Trish, kept claiming I was a fraud. I have been using their services and cash back feature for the past 3+ years. Read full review and 1 response → Hide full review. “So having a customer service team that is really responsive is a big part of it. Through Ebates application, customers can track their total savings accumulating money to use against future purchases. At the platform, shoppers will find bargains to use at numerous online stores. Rights Reserved, You Are About to Contact PissedConsumer.com, “Money you zapped out of my account from a check I received from you.”, “Missing card transaction for refund due.”, “How to put my Address in ebates account settings”, https://www.ebates.com/terms_and_conditions. Ebates & Ibotta Tricks and Hacks. Ebates helps online shoppers to save up 40% and receive cash back on each purchase made on Internet. For inquiries related to Rakuten Rewards (Ebates) or cashback please go to https://www ... (pictured here). Additional Contact Information. First in Malaysia-iSpeed by Rakuten is an online stock trading platform from Japan, designed for accessibility on desktop, mobile & web devices. Below you can compare and contrast the 2 ways to contact Rakuten by looking at which ones are the fastest and which ones other customers recommend the most for solving Rakuten customer service issues as reported to us by the 50 million or so customers that come to GetHuman … ... Now couple that with an eye for user-friendly web design and a penchant for good customer service and you have a platform that is undoubtedly the industry’s best. I get cash abck, Saving money, Purchase rebates from non travel, Payouts in the past, Discounts, Cons: After a quick email, it was resolved. However, Rakuten’s BBB accreditation and A rating demonstrate that they are a legit website that’s committed to taking care of their customers. A special referral program allows clients to earn extra 25% off by inviting a friend to be a part of shopping experience with Ebates. 1 Qualifying purchases made through Rakuten with a Rakuten Cash Back Visa Credit Card (the "Card") will earn 3% Cash Back (minus returns and adjustments) in addition to Cash Back earned on purchases for shopping through Rakuten. Is the Cash Back Button Available for my Browser? With over 2,500 online stores where you can make qualifying purchases, Rakuten has … Common problems addressed by the customer care unit that answers calls to 800-800-0800 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Finally, Alex L. Replied back to me and offered to easily correct the issue. Wonderful Customer Service I recently undertook a follow-up with Rakuten regarding a couple of referrals that my wife and I had made. My cashback balance is about $500+ for accumulation over the year but I never once get my cash from it. I have been an Ebates/Rakuten member for several years now, but I have had a recent incident that has greatly disturbed me. 2,500+ Participating retailers. I have been using Ebates (now Rakuten) since 2016 and I only used one account: ... Don't assume Ebates customer service will honor the coupons/offers they present on their web site. Ebates Rakuten is a SCAM. Rakuten.com; How It Works; Sign In ; Join Now; Help Topics. Share. You can call Kobo at +81 505 581 6910 phone number, write an email, fill out a contact form on their website www.kobo.com, or write a letter to Kobo, 135 Liberty Street, Toronto, ON, Canada. Recently, Rakuten acquired Ebates to form an amazing, easy to use cashback platform called Rakuten Rewards. Rakuten Autofill; My Wallet; Email Preferences; My Account Settings ; General Data Protection Regulation; My Favorite Stores; See all 19 articles More Features Rakuten + American Express Memberships Rewards Card Members. Which Browsers Is the Ebates Cash Back Button Available For? I am going back in to change it from 1 to 4 star. Contact Kobo customer service. How Quickly Is Cash Back From Rakuten Hotels Credited to Your Account? Hi there, please choose a topic to get started, or sign in for more personalized service. If no toll-free number is listed for your country, contact us via email and request that we call you. Ibotta’s customer support is online and email based. Rakuten is TRUSTe certified and tested daily by McAfee security. Contact Ebates Ca customer service. As Rakuten started to grow, Ebates began to notice. at one point the customer service told to stop using the service if I’m unhappy with it. Telephone (or Email) Customer Service will show you how to make angry customers your best friends. Ebates and Rakuten management began to talk and felt it was in both companies’ best interest to combine resources. Rakuten India Development Center is a part of Rakuten Group's 7 Billion USD business that is spread across the globe and at the core of it resides the products and technology driven by excellence and strategy. 4. They're highly reliable and timely in sending out the quarterly cash back checks. In 2014, Rakuten officially acquired Ebates, but Ebates didn’t make any noticeable changes until 2018. IR Inquiry. Everything bout them they are a scam waste of time, Dishonesty, Not paid for all purches in a timely manner, Not getting cash back credit for purchases, Getting manipulated, Rakuten, Kobo, BuyCom, Ebates Ca, Rakuten TV. Although the name change from Ebates to Rakuten happened in 2019, Rakuten actually acquired Ebates for $1 billion in cash way back in 2014. As Ebates slowly began to merge into Rakuten, customers began to notice. You’ll also begin to receive emails from Rakuten and Rakuten Member Services, not Ebates. Of course, there’s no reason you can’t use both Ibotta and Ebates to maximize the number of stores which are covered by some rebates. You can write an email, fill out a contact form on their website www.rakuten.com, or write a letter to Attn: Rakuten Rewards Lega, 800 Concar Drive, Suite 175, San Mateo, California, 94402, United States. Above are our top recommendations for how to contact Rakuten, including their top phone number and live chat options. Shop smarter with Rakuten: Earn Cash Back at 2,500+ stores or shop the marketplace for electronics, clothing, games, sporting goods, and more. Useful. This phone number is Rakuten's Best Phone Number because 4,194 customers like you used this contact information over the last 18 months and gave us feedback. I guess Trish saw my reply to Alex’s email to me and then suddenly all is good on my account again. Please contact to "Rakuten Rewards (Ebates) Customer Service" For inquiries related to Rakuten Trade (Malaysia) Please contact to "Rakuten Trade (Malaysia)" (Scroll down to the bottom for "Contact Us" information) IR FAQ "FAQ" will assist you to answer questions related to our IR activities and information, including dividend policy, IR schedule and others. Ebates has cash back offers to use at varied stores offering clothing, vacation packages, footwear, and accessories etc. Outstanding customer service!! Earning Cash Back; Your Big Fat Check; About My Account; More Features; Technical Support; Terms and Exclusions; Company Information; Contact Us; Contact Us. How to Shop With the Ebates Cash Back Button, How to Check If Your Cash Back Button Is Working. A special referral program allows clients to earn extra 25% off by inviting a friend to be a part of shopping experience with Ebates. 2,145 reviews for Rakuten, 4.3 stars: 'Rakuten (formerly Ebates) is an amazing cash back site! 3. Pros: Uninstalling the Rakuten Cash Back Button. ! Do I need to take any action? By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. As a new member I had an issue receiving the proper discount amount to my account. See Related: 14 Best Apps Like Shopkick. Contact Rakuten customer service. Ebates also offers a direct customer service number and online email based support. they keep asking me to wait for the next quarter over an over. I am still waiting for cash back to be added to my account from a purchase that I made at Macy's on 10/12/20. Companies are selected automatically by the algorithm. Ebates is ranked 34 out of 193 in Gift Cards, Rewards and Cashbacks category. 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