Now Jade Riviera Cancun Resort and Spa is located in Puerto Morelos, the Riviera Maya conveniently located about 20 km south of the Cancun Hotel Zone and 36 km north of Playa del Carmen. One more time, we apologize for the inconveniences and misunderstanding, but most importantly we would like to point out that the Convention/Groups market is very important to us and we do not treat anyone less because of their nationality. Now Jade Riviera Cancun: Very dangerous place to stay. View deals for Now Jade Riviera Cancun Resort & Spa, including fully refundable rates with free cancellation. I was worried it'd be too cold, but ended up perfect. But more than anything, I...I had a terrible experience, which is almost like a horror story. Ask Sayuri1 about Now Jade Riviera Cancun, Ask Yanakonda about Now Jade Riviera Cancun. Now Jade Riviera Cancun, Riviera Maya dès 88€ sur Tripadvisor: Consultez les 12 454 avis de voyageurs, 11 163 photos, et les meilleures offres pour Now Jade Riviera Cancun, classé n°11 sur 39 hôtels à Riviera Maya et noté 4,5 sur 5 sur Tripadvisor. Le Now Jade Riviera Cancun est situé non loin du village de pêcheurs de Puerto Morelos, sur une plage de sable blanc face au deuxième plus grand récif coralien au monde. Based on what you are mentioning in your review, we assume that you are a Meeting Planner, and being in the business I’m sure that you have worked with many other properties, and as you probably know, most (not to mention all) of the properties, in this area at least, work with appointments. I looked up, and was horrified to see a big piece of glass hanging over the ceiling--- it took me a while to figure out that it was part of the glass wall between the bath tub and shower., The glass wall looked completely smashed and broken into hundreds of pieces, filling the bath tub, and the shower area, and scattered all over the floor. Resort will not do anything! He said he would investigate the issue and left. The hotel is 3.8 km from Off the Vine. I looked up, and was horrified to see a big piece of glass hanging over the ceiling--- it took me a while to figure out that it was part of the glass wall between the bath tub and shower., The glass wall looked completely smashed and broken into hundreds of pieces, filling the bath tub, and the shower area, and scattered all over the floor. Pure restaurant is just AMAZING, and our suite in the luxury section was still as great, clean and nice as the year before. Just came back after five days in Now Jade. Every one of our resorts features sun- soaked beaches, elegant accommodations, a world … Book Now Jade Riviera Cancun, Riviera Maya on Tripadvisor: See 12,517 traveller reviews, 11,258 candid photos, and great deals for Now Jade Riviera Cancun, ranked #10 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We would like to stress that nothing was mentioned during your stay nor a report was filed while you were staying with us or upon your departure, this information has been brought to us two days after you checked out our property. Phone: (52) 998.872.8888 Fax: (52) 998.872.8894 info.nojrc@nowresorts.com. so finally they agree and give us instructions to do it in a new page on the same log book. Now Jade Riviera Cancun features 550 ultra-comfortable suites, each inspired by the turquoise sea and Cancun’s mesmerizing sunsets. TODAY Jan 07 2011 13.40 Local time, we were at this hotel to try to get some information to bring a group from July 07 to july 30 ( 23 nites) 50 persons + 10 persons of our staff 29 nights. a total of 720 room nights.We are dedicated to operate some groups for various clientes, today we were interested on this property because the location, size, facilities and the dates of our group.We were recived at the main gate by the security guard and he told us to go to the SERVICE CONTROL ACCESS. The Now Jade Riviera sits on a private beach within a 15-minute walk of the Delphinus Puerto Morelos and the Marina Cid. HOpefully we will see you back here soon.Feel free to contact me should you require any assistance.regards,The Management. 4,800 square feet of tantalising treatments and therapies are ready to provide the perfect relaxing escape and ultimate rejuvenation. Overall, they only cared about their expense to fix the glass wall, not about my safey nor my time lost. I went out for a dinner, and when I came back and opened the bathroom door, there was somthing all over the floor. The resort also provides the perfect venue for weddings and events, with a maximum capacity of up to 1,200 guests. so we start to do it and another person from security very kind told us not to write in that log book ( it was the only one at the gate) so i ask him were to ??? Luckily, nothing was stolen, as I left valuables in the safe. Serious safety concerns. from there your guard told us to come all the way down to here, and now you told us to go back again, what a funny place i said!then we go out to take our car, to go to the main gate and so on, and another person chase us and said you can come inside the hotel by here ( the security gate, again) so that was what really make us so angry and unhappy and we said to the person " we understand your business" you do not want us here, so we go and find something else for our group. Gourmandise et divertissement au Now Jade Riviera Cancun. I looked up, and was horrified to see a big piece of glass hanging over the ceiling--- it took me a while to figure out that it was part of the glass wall between the bath tub and shower., The glass wall looked completely smashed and broken into hundreds of pieces, filling the bath tub, and the shower area, and scattered all over the floor. Pools are not heated, but the water was really nice after the hot days. Then a guy who said was a 'second-in-line of command of the hotel' came to me and started askeing me what happend. a total of 720 room nights.We are dedicated to operate some groups for various clientes, today we were interested on this property because the location, size, facilities and the dates of our group.We were recived at the main gate by the security guard and he told us to go to the SERVICE CONTROL ACCESS. We appreciate your comments. Prices are calculated as … The resort looks beautiful, and has great features. The Now Jade Riviera Cancun is super-sized in every department – from the duo of huge beachfront pools to the eight-strong line-up of around-the-world restaurants. Experience World-class Service at Now Jade Riviera Cancun-All Inclusive our top picks in Puerto Morelos. Our room was bigger but there really was no other useful advantage.We would go back to this resort. SIGN UP HERE × SIGN UP TO RECEIVE EXCLUSIVE OFFERS AND PROMOTIONS. For the more active, there’s plenty to do, including non-motorised watersports and tennis. !Just got back from this resort, stayed Dec. 25th- Jan. 1st. Phone: (52) 998.872.8888 Fax: (52) 998.872.8894 info.nojrc@nowresorts.com. Safe shuttles with comfortable seats; No hidden fees or taxes; Cancun Airport Transportation to Now Jade Riviera Cancun. All 550 rooms feature modern comforts such as LCD TVs with cable channels, free WiFi and iPod docking stations. Great food. We appreciate your comments. I called the front desk, and at first they did not get what happened. (However, I saw there were several big pieces with sharp edges on the tub- ) He questioned me what I was doing that night. Please look to the left for all our actions being taken to improve our environment facing Covid-19 . I stayed in a prefered club Ocean view Jr. suite. 1 rooms, 2 adults Rooms: Subtract one room. Also, the room I was put in was facing a bulidng- I paid for an ocean view suite. Stay clear of this OVERBOOKED resort!!! We didn't get good weather at all (rain season was a few weeks early), but it has nothing to do with the resort itself. Le Now Jade Riviera Cancun est un megaresort de 550 chambres qui parvient à être à la fois familial et romantique. Now £164 on Tripadvisor: Now Jade Riviera Cancun, Riviera Maya. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. For those seeking the ultimate relaxation, take a trip to the Spa where you’ll find a wide range of indulgent treatments and hydrotherapy pools. Rome2rio makes travelling from Now Jade Riviera Cancun, Puerto Morelos to Akumal easy. Now Jade Riviera Cancun, Riviera Maya dès 153€ sur Tripadvisor: Consultez les 12 521 avis de voyageurs, 11 267 photos, et les meilleures offres pour Now Jade Riviera Cancun, classé n°10 sur 39 hôtels à Riviera Maya et noté 4,5 sur 5 sur Tripadvisor. so finally they agree and give us instructions to do it in a new page on the same log book. I am also glad that they did not blame and charg me for the damage which I sensed they were considering if the cost was not covered by their insurance. In the past I stayed in a Dreams resort, a sister hotel, and it has much better environment and management. Now Jade Riviera Cancun 2176 Reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ask alkromarketing about Now Jade Riviera Cancun, Ask Nefertiti42 about Now Jade Riviera Cancun, Ask deedee64000 about Now Jade Riviera Cancun, Ask sallys59 about Now Jade Riviera Cancun, Adults Only and Adult Friendly Resorts Puerto Morelos, Hotels near Jardin Botanico Dr. Alfredo Barrera Marin, Hotels near Layla Guesthouse Mayan Experience Cenote Tour, Hotels near Spalmeras masajes Puerto Morelos, Hotels near Artists' Cooperative of Puerto Morelos, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 13 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites. .More. We park our car and go by the SERVICE or STAFF gate or security point. Review tags are currently only available for English language reviews. Hôtel Now Jade Riviera Cancun de 5 étoiles est situé juste à 3 km de club de playa. Please see our partners for more details. Now Jade Riviera Cancun was awarded a Hotels.com Loved by Guests Award in the All-Inclusive category for delivering excellent levels of service. AMResorts is a collection of luxury resort destinations, each with its own unique personality. Now Jade Riviera Cancun: Truths and a few tips about Now Jade. - See 12,516 traveller reviews, 10,755 candid photos, and great deals for Now Jade Riviera Cancun at Tripadvisor. Floor staff and others were polite and nice, Too bad that the most important basic- safety- is lacking. - See 12,517 traveler reviews, 10,755 candid photos, and great deals for Now Jade Riviera Cancun at Tripadvisor. I asked my money back, as I did not get what I paid for- a relaxing and safe place to stay. Great food. See 12,517 traveller reviews, 11,258 candid photos, and great deals for Now Jade Riviera Cancun, ranked #10 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. She apologized, but I saw a man behind her. Big selection of restaurants- no reservations but the wait usually was not more than 15 min if any. The Now Jade Riviera Cancun is super-sized in every department – from the trio of huge beachfront pools to the eight-strong line-up of around-the-world restaurants. Now Jade Riviera Cancun is an all-inclusive resort near the beachfront village of Puerto Morelos. The food in all the restaurants was good - Spice particularly good. `I am glad I came back safe. There the water has no rocks and is perfectly safe. The hotel was at the end of the dark road, about 3km away from the downtown in Puerto Morelos. I stayed in a prefered club Ocean view Jr. suite. It is important to mention that we have had high profile guests in our property therefore safety is very important to us. She apologized, but I saw a man behind her. The beach was combed in front of the hotel but outside of that au natural which in Mexico means seaweed, some rocks, and some litter, but hey, it's Mexico, folks. Book Now Jade Riviera Cancun, Riviera Maya on Tripadvisor: See 12,512 traveller reviews, 11,247 candid photos, and great deals for Now Jade Riviera Cancun, ranked #10 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Now Jade Riviera Cancun is sophisticated retreat for Couples and Families combined with contemporary design with a comfortable, welcoming feel that will offer unforgettable experience. Phone: (52) 998.872.8888 Fax: (52) 998.872.8894 info.nojrc@nowresorts.com. We didn't feel the extra cost was worth it, though. Lots to do both at the resort and in the area. Réservez votre forfait vacances au Now Jade Riviera Cancun sur Sunwing.ca/fr — Voyagez plus facilement sous notre aile But I didn't.” This was posted by you on Friday January 7th at 12:22pm on our Facebook Fan page, you mentioned this on the Review tab. Finally, around 1am, they switched my room. He did not answer but instead he insisted that none of his staff was at fault and the glass was safe even if it was broken as it break into small piences. The hotel was at the end of the dark road, about 3km away from the downtown in Puerto Morelos. We asked 5 travel advisors. WE SPEAK PERFECT SPANISH WE ARE MEXICANS. Located on over 790m of stunning white sand and overlooking a refreshing azure blue sea, Now Jade Riviera Cancun combines a touch of sophisticated but discreet elegance with Unlimited-Luxury® services and facilities, perfect for couples, families or groups of friends. The staff is not trustworthy. https://www.booking.com/reviews/mx/hotel/now-jade-riviera-cancun.html Horrible thing happend shortly after. so we start to do it and another person from security very kind told us not to write in that log book ( it was the only one at the gate) so i ask him were to ??? We park our car and go by the SERVICE or STAFF gate or security point. Lots to do both at the resort and in the area. Luckily, nothing was stolen, as I left valuables in the safe. I called the front desk, and at first they did not get what happened. Regards,The Management. Now Jade Riviera Cancun Resort & Spa. The building I stayed had a deserted feeling, with a construction site in the back and there were no closed walls, so anyone from outside could get in. 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