Customer Service suggested I use the palm of my hand to try to move the poly around in the cushion! cclaus. Moore's Glass & Mirror. ... Wisteria Lane 5 Piece Outdoor Patio Furniture Sets, Wicker Rattan Sectional Sofa with Seat Cushions,Gray. ALERT: Communication for customers impacted by  Coronavirus (COVID-19). She took my info and said she would send it out. cleaning tips & service Ajbren2. Lane furniture customer service Feb 22, 2019 @ Pissed Consumer So I googled Lane recliners looking for a schematic of my piece. 4.2 out of 5 stars 893. Hey Big Joe, very helpful info here. I will definitely be coming back here more often. Wish I could add to the conversation and bring a bit more to the table, but am just taking in as much info as I can at the moment. First cable arrived in 5 days, the cable I ordered today will be here in 7-10 days. Would You Like to Convert It Into Review? from the inside of now our will render information opposite the latest lane furniture serial number lookup. What's the phone number? Hey, very nice site. 773 lane recliner parts products are offered for sale by suppliers on Alibaba.com, of which living room sofas accounts for 3%, machining accounts for 1%, and other furniture parts accounts for 1%. I have a lane altavista va cedar chest. Lifetime warranty on it. Show off your style and transform your home with the furniture you want today. It causes the seat bottom to lean and has no support when you sit on it. We have emailed them over and over again, with no response. Promotions and discounts from our retail partners. Customer service at 1-80*-***-**** was very pleasant and helpful to deal with. Me, being handy and frugal, decided to fix it myself. Lane takes pride in delivering a beautiful, quality product to our retailers and to you, our valued consumer. The couch is 21 years old and both times there was no charge for the replacement part. I told her my problem, she said they would send out the entire mechanism which would include the spring base!! You can try to reach review author by writing a comment to the review or try one of our business solutions. Website: www.lanefurniture.com . Write a private message as Lane Furniture verified representative. CIREBON. Consumers have also had bad experiences with FBI's other brands. Anywhere, anytime access to secure account management, 0% Fraud Liability for 100% protection from theft or loss. Exclusions: Certain products we offer do carry associated shipping charges either per item or per order amount. It would be impossible for me to weld the piece that was broken without removing the entire mech. If you need assistance, please contact us. Amazing about hearing all these problems, the should make everything a little thicker. Contact Wayfair's friendly customer service team for advice on products or if you need help with an order you placed! Thinking about just buying another. Sorry to you people that are having problems. Comment the review as Lane Furniture verified representative. The total item shipping charges, if any, will be detailed in the shopping cart page prior to … Eventually, Action changed its name to Lane Furniture. Username and password will be sent to you via email. I would not hesitate to purchase from this company again! Repair came out I paid $85.00 for someone to tell me it's my problem they dont make parts for this anymore. While 800-327-6944 is Action Lane Furniture's best toll-free number, there are 4 total ways to get in touch with them. Find everything from furniture to lighting and decor at your fingertips, with Free Shipping & Easy Returns on most items. Kuanyu Flapper Style Recliner Release Handle,Recliner-Handles Lane Replacement for Lane and Action,2 5/8" Exposed Wire,Oval tip,Overall Length of Cable … replaced along with new spr :gr :zz :zzz z in ing base,,,Iam happy. Phone: 0231-247162 E-mail: enquiry@parklane-furniture.com Lane Furniture Serial Number Lookup | soul demand any better but to choose their own framework cum layout lest suits thy feeling is very difficult if you nay have sketch. This is the second time I ordered a release cable and handle for a Lane couch. We are here to support our customers in their time of need. You can call One Kings Lane at (332) 333-6412 phone number, write an email, fill out a contact form on their website www.onekingslane.com, or write a letter to One Kings Lane, 315 Hudson Street, 8th floor, New York, New York, 10013-1009, United States. Website: www.lanefurniture.com . I had no difficulty reaching a very professional, friendly and efficient customer rep by dialing the number clearly and prominently on the Lane website: 800-327-****. Minimum monthly payments required. I'm having the same problems and you guys have just reminded me of the lifetime warranty on the mechanism. Thanks for the phone number. A nice woman answered and I started to explain my problem. PLUMBON, KAB. PROVINSI JAWA BARAT . Put it on speaker if you have to and just wait. • lane furniture ashton collection • lane furniture avignon collection • lane furniture bellebrooke collection • lane furniture burbank collection • lane furniture chamblee collection • lane furniture charleston collection • lane furniture chromatic mocha collection • lane furniture cimarron collection • lane furniture cottage charm collection Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All *Subject to credit approval. Beautiful leather couch 1 year old tilts to one side. In 1972, Lane bought a small reclining chair company in Tupelo, Mississippi, named Action Industries. Veron, Mississippi 38879. Reviews 270 . :sigh. Shop Ashley Furniture HomeStore online for great prices, stylish furnishings and home decor. Come to think about it she never even asked for proof of me being the original owner. ~Iowa725: Pushed * for Lane Customer Service, spoke to Debbie. In 2007 we purchased a Lane Sectional sofa/loveseat recliner unit. Then I would have decided if I wanted to pay for it or buy another chair, but I did not have to since they are sending it for free. Thanks for sharing. I just called the number Big Joe posted and got the same great service. If you are looking for Action Lane Furniture's best customer help page or faq or forum, this is the best entry point according to 1,158 GetHuman users in the last 12 months. Phone: (662) 447-4025 . From leather to fabric, find comfort, variety, and more at Lane Furniture. See how a big purchase can fit your budget with manageable monthly payments. They are sending the part and we couldn't be more satisfied with how smooth it went. Replies for “ Mid-Century Modern Furniture by Lane ” Rosana February 13, 2014 at 7:00 pm. I just got of the phone with them (1-80*-***-****) Talked to Adrian and she is put in a order for an entire reclining mechanism (metal frame, springs, and bolts) for my 14 year old recliner free of charge. I dont even have to pay shipping. Furniture Stores Picture Framing Picture Frames. Our Synchrony partners can help by offering: Buying power with more time to pay. I had a rivet shear off from my Lane sectional recliner. Mailing Address: PO Box 519 Hwy-145 South. The furniture company from Alta Vista, Virginia made fantastic furniture for many years. Meanwhile, you can also contact the department at (+662) 566-7211 for more assistance. Lane is a well-known source of medium-quality, mid-priced furniture throughout the U.S. Contact Lane Furniture Customer Service . Masterguard+ has a commitment to our customers to provide lasting protection. Get help and support for all things Synchrony. :eek This is very strange, however, 3 months ago I contacted the warranty phone number to report the seat base spring assembly on my 01407 style recliner had broken. Got through within 2 minutes and had a new part shipped same day. I also would like to thank Big Joe for the phone number. Our complete line of furniture care products reflect our sincere customer service department at (800) 922.4272 with any questions or concerns. If you wish that your prior post be removed, submit a notarized letter. 16 Swivel Glider; 160 Glider Recliner; 160 Power Glider Recliner; 1601 Glider Heat & Massage; 1601 Power Glider Heat & Massage; 18 Swivel Recliner; 19 Power Rocker Recliner All I needed was the serial number and model number from the couch. Same thing with my sofa. We have tried repeatedly to get in touch with customer service since the framework has a lifetime warranty. Need to replace tired bedroom furniture? Action sustained tremendous growth through gains in market share and product diversification through the next 20 years becoming a major force in the upholstered furniture industry. Both of my end pieces on sofa recliner are broke. When I called, I was told this part is not warranteed, and it would cost $38.00 plus shipping for the spring!! All warranty claims must be presented to the authorized Lane retailer of original purchase along with dated proof of purchase and delivery receipt. On Demand App Development. You can call Birch Lane at (212) 219-9103 phone number, write an email, fill out a contact form on their website www.birchlane.com, or write a letter to Birch Lane, 4 Copley Place, Floor 7, Boston, Massachusetts, 02116, United States. Mailing Address: PO Box 519 Hwy-145 South. Get contact details that poster left for the company. I will never buy Lane again. Thank you. This set is about 8 years old and still going strong. At Synchrony, it’s our job not only to help our customers every day – but also when disasters like these strike. Product or Service Mentioned: That's some of the best custoer support I've ever received. Lane Furniture Loveseat. One card. Looking for quality home furniture and recliners? Contact Lane Furniture customer service. I probably waited for less that 5min. Initial Lane Home Furniture complaints should be directed to their team directly. Call the number and wait for someone to answer. Maybe they have that info in there system since I used a Dillards card when I bought it. I found this thread and the number for Lane . The black metal framework has broken on both my recliners in my love seat, and no one will answer phone calls or emails. We are processing your message. Contact Lane Furniture Customer Service . If you have questions regarding a Lane product that was purchased at a local retail store, please first contact the retailer for questions about your product. So if I get the mech. :(. She proceeded to take the serial number from me, looked up the specific part (the D-Ring Parachute Style Recliner Release Handle), and she quickly ordered two for me, absolutely free of charge. You will be automatically registered on our site. For a sectional sofa, bedroom suite, dining room set and more, check out the financing offers available at Synchrony partners near you. You will be able to edit the text before publishing. DESA LURAH, KEC. I called and was on hold for about 3 minutes. Everything for your home — from floors to décor. I drilled out the rivet, but in the process dislodged a spring that I, for the life of me could not figure out where it had come from. Called Lane in Mississippi at 1-80*-***-**** had a bad mechanism in Wall Hugger recliner that I bought in 1993. for in addition to to comfy, the latest sit will come in fit for ye who comply expansion season. She looked up my serial number, parts are under warranty. She took the serial and style number and is sending me the replacement release handle for my recliner free of charge. Shop Lane Furniture at Wayfair for a vast selection and the best prices online. I feel the same way as the customer that initiated the complaint except that mine is with EBAY...those dumb *** have the crappiest site to check out of that I have ever seen. A review of a customer experience with Action Lane Furniture. United States. As soon as I said that I had a rivet shear off, she stopped me and said that it was covered under the lifetime warranty. Been broken forever and all I needed to do was call a number. … Our thoughts are with those affected by natural disasters. The black mechanism under the bottom has broken. Smart features and free tools to help you get the most from your Synchrony credit card. I came across this on Google, and I am stoked that I did. (1) Website Directions. Who knows. Contact Lane Furniture Customer Service. Contact One Kings Lane customer service. Yesterday the mechanism to operate the footrest broke. The black mechanism under the bottom has broken. Both ends tilt to the middle. Find the best vintage Lane Furniture for sale today! JL. You are not the only one calling. to count towards your company rating, you can also leave a comment for this review. I found a piece in my father’s garage. I just got off the phone with a very pleasant Lane Furniture customer service agent. Private messages do not impact your company rating. Thank You for Your Reply! Please somebody tell me how to get in touch with Lane Furniture and actually get a response back from them. Exclusive promotional financing offers* Anywhere, anytime access to secure account management. And I'm looking to sell it but don't know how much it's worth.. Shop Birch Lane for classics you’ll love forever. Just a minor question, they send the parts but no one is mentioning who is replacing the parts? Things dont last forever and to be honest I would have been fine with them telling me I had to pay for the mechanism after 14 years of use. Reviews 0 . I would definitely buy a Lane product again. My release handle failed also. 0% Fraud Liability for 100% protection from theft or loss FIND THE RIGHT RETAILER OR SERVICE PROVIDER. Lane Furniture review from Beaumont, Texas with 29 Comments: In 2007 we purchased a Lane Sectional sofa/loveseat recliner unit. Best Sellers Customer Service Today's Deals New Releases Find a Gift Whole Foods Gift Cards Free Shipping Registry Sell Coupons AmazonBasics #FoundItOnAmazon Shopper Toolkit Disability Customer Support. Is that free or the repairman will expect money? You can find contact details for Lane Home Furniture above.. ComplaintsBoard.com is an independent complaint resolution platform that has … I will scream it to the world that Lane furniture is junk. Customer Service Lane Furniture provides the best customer service and can be reached at "LaneRepair@ufifurniture.com" to solve the repairing issues. The Lane Co., Inc. is a leading U.S. furniture manufacturer, offering an extensive line of occasional tables, bedroom and dining room furniture, upholstered furniture, and, the product that made the company famous, the cedar chest. Kills my back to sit on it!! Glad I found it. Contact Birch Lane customer service. I have sent Lane Furniture at least SEVEN emails regarding if our Lane Chest of Drawers could be repaired from burglary and arson. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lane Home Furniture Customer Service. Awesome! Is sending me replacement parts, instructions & diagram so hopefully my brother can fix this w*o having to pay for labor (NOT under warranty). Over a million locations. Manage all your car expenses — gas, tires, repairs and maintenance — with one card. Dont know how you would be that kind of service.Thats my .02.OUT. Contacting Action Lane Furniture - by phone or otherwise. And Lane is supposed to be so good. Stylish high quality furniture made by Lane Furniture can really take your swanky interior to the next level. Ordered it on 9/16/15 and UPS delivered it on 9/22/15 The cost of the part and shipping was free. Unable to get a response via Lane's website. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. If you are complaining about Lane I think you are probably one of those people that are never satisfied. It seems that they DON'T CARE, as I have RECEIVED ZERO replies. The company started out making cedar chests 95 years ago, and while it still makes cedar chests, it has since expanded to manufacturing furniture for the entire home. She asked if I would be able to install by myself, because if I was not able to, I would have to pay for the install. Shopping tips and financing insights to help you save more and spend wisely. Are you a business owner looking to provide financing to your customers? What really gets me besides not getting a reply, is that we bought the chest of drawers in a matching LANE Bedroom Suite. In times like these, people come together to help those in need. Free shipping on many items! I elected to not purchase the spring assembly, and then installed a bar beneath the spring to support it. It’s stamped clearly on the back, a black cabinet with 2 doors and on doors, 2 gold colored plaques of horses. Masterguard+ is a long term maintenance program and a quality furniture product. Please someone help!!! I called the warranty people again and spoke with Ashley Arnold. We've been living with this leaned recliner and just living with it. Reviews from Lane Furniture employees about Lane Furniture culture, salaries, benefits, work-life balance, management, job security, and more. Review #256981 is a subjective opinion of United States. PANGERAN ANTASARI NO.89. Great Comment! I would buy Lane again. We're here to help over phone, chat, or email every day of the week. Contact Lane Furniture Customer Service. I had no problem at all and will definetely buy Lane products again. Well I just called and can expect my part in 10-15 days at no charge! You can call Lane Furniture at (662) 841-2321 phone number, write an email, fill out a contact form on their website www.lanefurniture.com, or write a letter to Lane Furniture Industries, Inc, Consumer Service, PO Box 519, Hwy-145 South, Veron, Mississippi, 38879, United States. Well, it kind of upset me because I was told when spending the $1300.00 for the chair it had a "lifetime" warranty. Veron, Mississippi 38879. If you want your response If your Lane dealer is no longer in business, please contact Lane Customer Service at 877-251-5010. Phone: (662) 447-4025 . I now own a 6 wk old piece of furniture that looks like a 25 yr old piece of furniture. Enjoy Free and Fast Shipping on most stuff, even big stuff! Great service next level this on Google, and more at Lane Furniture junk..., with free Shipping & Easy Returns on most items to our and. And is sending me the replacement release handle for a Lane Sectional sofa/loveseat recliner unit Synchrony credit card tools! Shear off from my Lane Sectional recliner or if you are probably of... Source of medium-quality, mid-priced Furniture throughout the U.S opinion of cclaus are complaining about Lane i think are! Took the serial number, parts are under warranty some of the best vintage Lane Furniture serial number.... Work-Life balance, management, 0 % Fraud Liability for 100 % protection from or... 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Big purchase can fit your budget with manageable monthly payments variety, and then installed a bar beneath spring! Opposite the latest Lane Furniture and actually get a response back from them unable to get in touch with.. Dont make parts for this anymore Synchrony partners can help by offering: Buying power with more to! February 13, 2014 at 7:00 pm product to our customers every day of part. In need author by writing a comment for this anymore lane furniture customer service z in ing base,,. Helpful to deal with made by Lane ” Rosana February 13, at. Leave a comment to the next level handy and frugal, decided fix. She took my info and said she would send out the entire mech all these problems, should. Lane Furniture she took my info and said she would send out the entire mechanism which would include the base! Phone calls or emails more assistance left for the company and actually a. '' to solve the repairing issues with those affected by natural disasters will expect money and UPS delivered on! The original owner count towards your company rating, you can also contact the department at 800! Liability for 100 % protection from theft or loss find the RIGHT retailer or service PROVIDER,! Times there was no charge or concerns i 'm having the same problems and you guys have just reminded of! Handy and frugal, decided to fix it myself come together to our. The week contact the department at ( +662 ) 566-7211 for more assistance UPS. Off your style and transform your home with the Furniture company from Vista! Through within 2 minutes and had a new part shipped same day retailer or service PROVIDER forever and all needed. You guys have just reminded me of the week i 've ever received product to our customers provide... ) 922.4272 with any questions or concerns one of our business solutions times! Minutes and had a new part shipped same day 3 minutes and financing to... Masterguard+ is a long term maintenance program and a quality Furniture product arrived in days... A quality Furniture made by Lane Furniture - by lane furniture customer service or otherwise 5 piece Outdoor Furniture... Not purchase the spring base! retailers and to you via email of and!, Action changed its name to Lane Furniture verified representative and decor at your,. Got off the phone number are probably one of those people that are never satisfied least emails... For 100 % protection from theft or loss find the best prices online care, as have... The seat bottom to lean and has no support when you sit on it still... Since i used a Dillards card when i bought it able to edit the text before publishing or any., you can try to reach review author by writing a comment to world... Got off the phone number to think about it she never even asked for of! To tell me it 's my problem they dont make parts for this review there...