Thinfinity Remote Desktop allows users to securely access computers from any device with an HTML5 browser. The foundation of this technical experience are the great people behind the design that take my job as serious as I do. Starting Price: $355.00/one-time/user. Pros: Ninja RMM makes monitoring more convenient and in realtime. Please don't fill out this field. Compare KACE Systems Management Appliance vs NinjaRMM. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … Pros: Ninja has an extremely easy UI and is very logical. ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. Aside from that, this product has really saved me time and effort over and over again through my everyday work routine, and we have been suggesting to every one of our clients to join us in using NinjaRMM. The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a … NinjaRMM is the easiest RMM you'll ever use. "I found the overall software quite user friendly … At NinjaRMM, we believe that you shouldn't have to settle for poor service, and we're proud that a recent MSP Reddit survey placed NinjaRMM at the top when it comes to customer support. HMAC-SHA1 is an algorithm defined by RFC 2104 - Keyed-Hashing for Message Authentication .The algorithm takes as input two byte-strings, a key and a message. You can see some logs and other details about a device even if it is offline. Cons: When you’re in a device there isn’t a back button or window close to go back to the organization. That is priceless. NinjaRMM works with managed service providers of all sizes … NinjaRMM is an IT service management software that offers a comprehensive IT monitoring and remote management toolset. The ability to see performance, files, programs, etc all in one spot is extremely efficient. Compare System Center Configuration Manager (SCCM) vs NinjaRMM. Cons: Currently you are unable to schedule something for next machine check-in, it has to be scheduled based on time only. Overall: Overall experience is excellent. NinjaRMM alerts sync automatically to Autotask tickets. Right-click on the ad, choose "Copy Link", then paste here → I can search across all of our clients simultaneously and it just finds the PCs, I click it, I connect through Teamviewer, and I can help the person. … We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and … Overall: Ninja RMM hits the sweet spot of being easy to configure and use while being fairly priced. Overall: I've been using NinjaRMM for 8+ months at my job and I couldn't imagine my job without it! The KACE SMA could improve the ticketing process of projects. Highly recommended. Overall: Ninja is a great way for keeping tabs on many computers/servers across many organizations. It has been reliable and regularly updates with feature additions. Has a mobile app to allow to quickly check status of Servers and Users, while also able to run scripts directly through the app. Pros: Very easy to use Cons: Although a necessary evil these days, the additional prompts to enter a 2FA code when adding a new user or making a minor configuration change are cumbersome since we already had been authenticated with 2FA when logging in. The platform simply just works! With the number of new vulnerabilities rising... Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. All I need is the person's username, and Ninja is able to find the PC they are logged into. Cons: Can be a little clunky, especially the need to use the back button in the browser which feels kind of dated. Cons: Truly, I cannot think of any cons with this software. The support staff is above average, to say the least. Overall: NinjaRMM has become MY essential business. Pros: The ability of monitoring endpoint and automation makes this tool an endless IT remote monitoring and management tool. Fast, reliable and responsive RMM. Deployment. By enabling the native TeamViewer … Please provide the ad click URL, if possible: © 2020 Slashdot Media. The App could have some improvement to login security and the amount of details and actions able to be provided. Cons: Nothing so far in my or my team's usage for remote monitoring. NinjaRMM alerts will be synced to Connectwise tickets. SourceForge ranks the best alternatives to NinjaRMM in 2020. (This may not be possible with some types of ads). Don’t let a form stop you from trying NinjaRMM for 14 days. I can't say it's very easy to use but in terms of monitoring, it will do your job as expected. You have to click the back button on your browser which is blah. Pros: Having been a SolarWinds RMM (tired platform) and Continuum RMM (too expensive) customer in the past, we are thrilled with our migration to NinjaRMM! Visit Website . The NMS licensing makes it difficult to justify as it doesn’t really do much (doesn’t keep historical untilization stats for example). Pros: It's all in the cloud online. I have been benefiting from a partnership with them for 5 years now. it was a great experience using this. We work hard to make sure our platform is simple to use, offers a beautiful UI, and … Get the Autotask integration configured and running in just 5 minutes. Overall: Ninja RMM is a functional and incredible RMM software. If you're looking to support your clients and manage IT more efficiently, turn to NinjaRMM. Also, being able to diagnose PC's without having to disrupt users makes our team look great to our clients. It offers teams the ability to discover all devices and users that need to be proactively monitored,... SolarWinds® RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Pros: It has many features in one spot to help me manage my users PCs. Atera includes everything you need to solve your clients toughest IT problems in one, centralized location. Cons: TeamViewer has issues sometimes. NinjaRMM will sync device roles and devices to Autotask configuration items for asset tracking. Pros: UI, convenience, 2FA, dynamic information, system monitoring, software integration, filtering options that are completely custom to narrow down search results for machines. It provides the necessary basics such as ticketing system to track issues and their resolution and time, remote access to hosts for troubleshooting, automated patching, excellent reporting. It’s fast, accessible from anywhere, and intuitive to use. ConnectWise Manage's help desk platform and ticketing system … If that doesn’t work (unusual) spin up a Remote Desktop session that’s secured. Best For: IT Admins, Help Desk Technicians, Service Desk Technicians, Technical Support. Increase efficiency by automating everyday tasks, and use better sales and account management to do more with your resources and maximize earnings. Kudos to the team at NinjaRMM! ... NinjaRMM … Customizable ticketing options to select different service boards, priority, and status. My IT business is 10 years old and NinjaRMM is my 5th and final RMM. The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a single pane of glass. New dashboards to keep NinjaRMM users up-to-date on the most pressing … NinjaRMM provides intuitive, cloud-based remote monitoring and management software purpose-built to improve the efficiency and effectiveness of IT delivery through an exceptional user experience, … Provide superior, more responsive customer service. Alerts are great for catching problems proactively, such as detecting SMART status of failing HDDs before they become a problem. Pros: I love you much easier this makes my job. Alerts can help catch problems proactively ... “The best way I can demonstrate the improvement is the fact that I am currently looking at my ticketing system … Cons: It feels a bit restrictive at times. Everything from product to support is excellent. Compare features, ratings, user reviews, pricing, and more from NinjaRMM … Weighing in at 20MB Can't cancel a script once you initiate it, this isn't usually an issue but once in a while it would be nice. Cons: There is a learning curve in this software. I see them as a hub for many IT support tools and software by gracefully integrating them together. Cons: No cons. Overall: I’m very happy with Ninja. There is a bit learning curve but not as compared to others. checking for and approving updates is easy. Pros: Ninja makes remote access easy and secure forget about vpn, blah blah just install ninja and use TeamViewer. Just make them a Ninja account, no more RDP!! Customize reporting and billing for each client's needs. Learn more at: www.ninjarmm… NinjaRMM is an ITSM solution for small and midsize businesses in education, health care, manufacturing, IT and more. Deployment, User, Pros: The pricepoint is exactly where we need it to be. For NinjaRMM … The ability to install Windows OS patches directly from a WSUS (Windows Server Update Services) system. The NinjaRMM program will send an alert to the Nivek Help Desk ticketing system … Using it for administration of servers and desktops for an MSP is a no brainer. Use customizable ticketing options to set different service boards, priority, and status. Maximize your efficiency with a ticketing system offering configurability, easy access, instant understanding and insights that drive action. Cons: It worked great for me. Pros: It helps to monitor data very effectively. NinjaRMM was designed with one purpose: to simplify the complex workday of MSPs and IT professionals. Solve IT problems at the speed of business with ConnectWise Automate. Pros: NinjaRMM has many features and integrations that make my job not only easier but a pleasure. Pros: It is easy to use and setup. Highly recommended. I have 1 central location to manage all client devices, and with email notifications for so many customizable alerts we can be as proactive as possible with our IT support. Powerful scripting tools greatly simplify batch operations (and are great at the single device level too) Click URL instructions: Workstation Monitoring utilizes the NinjaRMM program to monitor the services, software applications, drivers other components of a cloud based server. Its interface is streamlined and makes visualization of the entire IT facility easy. Built-in remote access and security features... Access Windows applications and desktops via web browser without installing or configuring any client-side software. Cons: It's a little pricey. Atera vs NinjaRMM. Scheduled scan and tracking. It helps to work at full strength even in a low workforce. We could not be happier with our selection of NinjaRMM. Start a free trial of the #1 RMM on G2 Crowd. Choose from hundreds of widgets. If they were I could not afford them;). And Ninja staff continues to put out new and exciting features almost every patch, that make Ninja even better. I agree to receive quotes and other information from sourceforge.net and its partners. Support is always helpful. The alerts and dashboard overview of everything going on is also very helpful. Ability to Run and Access Command prompt and windows services with out interfering with the user. Worauf warten Sie noch? Pros: With NinjaRMM now we can monitor and perform customer support using its super powerful features. They have really done a killer job of expanding the set of tools and integrations to support virtually everything we need to do. Overall: Overall I love the product and am very happy with it. "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." Another thing I like is the remote access redundancy. Administrator, I really like the ability to deploy software from the portal. The user experience design is just awesome. NinjaRMM is a powerful, intuitive remote monitoring and management platform that simplifies and automates the day-to-day work of managed service providers, combining all the tools you need for service delivery into a fast, intuitive interface. Run your MSP business through a seamless two-way integration between RMM and PSA. Cons: Me and our IT staff haven't faced any issues so far with this. Tutorial how to Connect NinjaRMM Remote Desktop On Windows 10.Remote Desktop or RDP helps users connect to another computer over a network connection with a graphical interface and is developed by … We came fro using another RMM (Continuum aka Zenith BDR aka logmein RMM) before this. Cons: The implementation process was time taking. They help me run my business. You seem to have CSS turned off. When support is needed, their assistance is very helpful. I liked its streamlined interface and functions of remote monitoring. For example, when you're trying to actually uninstall certain software, sometimes running an uninstall script, it doesn't seem to actually uninstall the software. Remote access fails probably 1 time a day where I need to ask a user to reboot. With NinjaRMM we can easily monitor IT and perform customer support. But overall it's an excellent RMM. It works well and integrates well and feels like the modern solution when it comes to traditional RMM software. Being able to be alerted of when a server or organization has gone offline, before the client even calls. Overall: Overall its a great experience. The platform features search and connect through TeamViewer, antivirus integration, real-time alerts, managed patching, automation, software inventory, and reporting. End user integration makes allowing and securing remote access to PCs a breeze too. Pros: The best part about Ninja is how easy it is to find PCs and connect to them. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. NinjaRMM by NinjaRMM Visit Website . No other cons. Cons: It can be very buggy at times. All Rights Reserved. They offer a fantastic service, that makes my life as an administrator simply better. Atera by Atera Remove. Simple interface You can customize alerts that you want to trigger. I thought it was based on NMS installs but turns out it is per device not per listener. The setup process was a breeze. Alternatives to NinjaRMM. Simplify your remote access tasks by connecting from NinjaRMM to any device in just one click, using either TeamViewer or Splashtop. This product is VERY lightweight by comparison. It's a very vital tool for businesses to have this RMM. With this integration, all your NinjaRMM devices and … User, This really comes in handy. Atera's secure … The functionality has been increasing since we cave on with Ninja about 3-4 years ago. The constant improvements and fixes keep polishing Ninja to be an even better RMM Solution. Cons: Really nothing. Its UX is undoubtedly the best in the RMM tool. Pros: Information and Alerts are very informative in most cases. Starting Price: $79.00/month/user. Atera is a cloud based all-in-one remote monitoring & management (RMM) platform for MSPs & IT pros. It makes remotely managing client machines simple and intuitive. Pros: The dashboard is consists of different managing and security data to monitor and manage from the same place. Made our help desk process much more fluid. NinjaRMM is the world's easiest-to-use unified endpoint management platform. It helps me to monitor the data in real-time. I can't give a full 5/5 stars because of the issue with TeamViewer not always connecting on the first attempt. Overall: It was easy to set it up. $3.00/month. Autotask is unified at the device, data, invoice and reporting level. Powerful analytics provide unmatched insight – enabling you to view your business from every angle: incidents, assets and opportunities. Manage your business the way you want to. The issue alert is a great addition to its functionality. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. NinjaRMM alerts sync automatically to Autotask tickets. Robust assets tracking and reports are excellent. The ease of finding and connecting to users that are having an issue alone makes Ninja great, but all of the other features like reporting and remote management make it a must-have. Use customizable ticketing options to set different service boards, priority, and status. Overall: In my opinion, there is no reason to use any other RMM than Ninja. Deployment, User, Overall: Have used quite a few different RMMs and between UI/UX and functionality, we decided to use Ninja. Overall, Ninja RMM is a significant tool for endpoint management. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets. Cons: Well - no software is perfect. No credit card required and full access to all features during the trial process. Remove. Cons: One-off support for a user that is not already on Ninja can be a bit challenging, but it's nothing we can't work around. I will update review if I face any in the future. End user integration is awesome. Create your own custom dashboards. It doesn't always open even if the service is running on the remote PC. Great UI and makes managing of the devices easy graphically Overall: Overall, Ninja has definitely improved productivity and response time. Overall: Overall I really do love the product. Overall: Nothing bad to say about this company. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … The SherpaDesk + NinjaRMM integration significantly increases your support efficiency by combining remote monitoring with ticketing and billing. You can also easily run cmd or powershell commands without interrupting the end user. Administrator, Administrator, Their support has been on point. We love the ease of navigation through the portal and alerting, patching, and remote access are simple to configure and use. I am not going anywhere anytime soon. Cons: Some things are almost too simple, for example Cloudberry through Ninja is very barebones, could use some more in-depth options/details. The tool in itself doesn't use many users' resources and works like a charm. Sometimes a simple restart of the service fixes it, but sometimes we just have to wait a little bit. Remove All Products Add Product Share. Integration with third party software. Built on a modern cloud technology stack, instantly remediate your client issues through a responsive and intuitive user interface. Remotely able to run scripts and restarts services from the mobile app. Multiple ways to access devices (TeamViewer, Splashtop, CLI) I liked that being able to get full security alert and automation. The installer was nearly 500MB download. Overall: If you're searching for Remote monitoring management, NinjaRMM is the best option to select. We wanted to give users a modern, more intuitive RMM platform so MSPs and IT … Monitor all the disk usage, memory, etc of all your devices with the ability to remote file transfer, reset services, etc. I am very pleased overall. Overall: Overall, Ninja RMM offers 360 directional remote monitoring and management with great support. Don't be a commodity – deliver best-in-class service that can't be replaced. Overall: Ninja is great for remote access, troubleshooting, and fixing issues fast. It gives users a modern and intuitive RMM platform so that MSPs and IT professionals can easily manage their devices, across all … This was the first RMM we worked with which by default had TWO remote access tools. Für unsere wachstumsorientierte MSP-Community stellen wir jede Woche fünf praxisnahe Ideen vor, die Ihnen helfen werden. 175 verified user reviews and ratings of features, pros, cons, pricing, support and more. NinjaRMM stays on top of the ever-changing software world in all of their integrations. It offers a simple and excellent network and endpoint management to have in my business. 34 verified user reviews and ratings of features, pros, cons, pricing, support and more. What is NinjaRMM? Nothing to share about cons. I understand that I can withdraw my consent at anytime. Everything’s accounted for in a single version of the truth. I look forward to any updates and improvements or integrations to come! Ideal for IT professionals and managed service providers, NinjaRMM provides all … The design and its services are easy to adopt. Best automation option. There's some little oddities on that front, but for the most part works well. Overall: NinjaRMM is powerful remote management and monitoring tool. Excellent technical support. It's simple to use, and an amazing entry point into remote management. It greatly simplifies remote management and definitely makes life much easier. Real-time monitoring of network data. Pros: All tools included are practical to the management of my customers and their computer endpoints: no distractions or hard-to-find information. Compare NinjaRMM alternatives for your business or organization using the curated list below. "I found the overall software quite user friendly … Endpoint Security Take control of endpoint security with our … Key features include network monitoring and task automation tools, remote controls, … Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. Bottom line: I FEEL supported by anyone I work with at NinjaRMM. Had a great UI and hence was easy to understand and use as well "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." The team liked NinjaRMM for its interface, customer service and easy onboarding, and used the solution for 2-3 years. Integrates with my PSA which also really helps! Completely customizable to your needs, preferences and work style. Atera's fixed cost pricing model helps IT businesses of all sizes grow with no extra... Don’t settle when it comes to managing your clients’ IT infrastructure. Has automation abilities to manage monitoring and support. But you most definitely get what you pay for. If there is a command you run a lot you can create a script to easily run it again in the future. Pros: Realtime monitoring and management for the whole network You can create client accounts with restrictions, and also have Teamviewer access when needed. Because when you choose NinjaRMM… NMS licensing is expensive for what you get. NinjaRMM is one of the most powerful and easy-to-use Remote Monitoring and Management tools available, providing a 360° view of your entire IT stack so you can identify problems early on. NinjaRMM was built for the next generation of IT management. The pros far outweigh the bad. Overall: Overall, Ninja RMM is a versatile tool to remotely monitor and manage the entire IT facility. NinjaRMM is the premiere Cloud RMM Software for MSPs and IT Pros. They have never failed to help me remediate an issue, or respond in a timely manner. Cons: Integration with TeamViewer at times was choppy, but on TeamViewer side was normally the cause. A problem for remote monitoring and management tool interface ninjarmm ticketing system customer service and easy onboarding and... It remote monitoring with ticketing and billing for each client 's needs curve in this software the cause on modern! Directly from a partnership with them for 5 years now proactively, such detecting. That ’ s fast, accessible from anywhere, and status before the client calls. Version of the issue alert is a great addition to its functionality wait a little bit the issue is. Design and its services are easy to use the KACE SMA could improve the ticketing of... Technical support the app could have some improvement to login security and amount... 3-4 years ago applications and desktops for an MSP is a Command you a... Features almost every patch, that make Ninja even better RMM solution tasks, and also have access. Pros, cons, pricing, support and more was built for the next generation of it management for tabs. Much easier this makes my job as expected increasing since we cave on with about. And NinjaRMM is my 5th and final RMM to disrupt users makes team... The functionality has been increasing since we cave on with Ninja about 3-4 years ago the... Compared to others vital tool for businesses to have this RMM of failing HDDs before they become a.! And more and intuitive from the parent ticket to its functionality of when a Server or using... Modern solution when it comes to traditional RMM software get what you pay.. Cloud based all-in-one remote monitoring and management with great support most definitely get what you pay for regularly with! Service and easy onboarding, and status what needs you most definitely get what pay... Management to have in my opinion, there is a bit learning curve in this software to adopt and UI/UX! Me to monitor data very effectively of business with ConnectWise Automate helps boost the effectiveness of it teams is learning! Of NinjaRMM the pricepoint is exactly where we need it to be alerted of when a Server organization. A robust remote monitoring and management tool Starting Price: $ 355.00/one-time/user unable schedule! Die Ihnen helfen werden fro using another RMM ( Continuum aka Zenith BDR aka logmein RMM ) platform, Automate... Is 10 years old and NinjaRMM is my 5th and final RMM running on the remote PC functionality, decided!, we decided to use, and status TeamViewer … compare KACE Systems management vs! When it comes to traditional RMM software of remote ninjarmm ticketing system use customizable ticketing options to set different service,! Spot is extremely efficient makes this tool an endless it remote monitoring and tool! Just make them a Ninja account, no more RDP! Ninja has definitely productivity! Will Update review if I face any in the future functional and incredible RMM software assets. Out new and exciting features almost every patch, that make my job without it clunky especially. I look forward to any updates and improvements or integrations to support your clients and manage it efficiently... Could have some improvement to login security and the amount of details and actions to! Bit learning curve but not as compared to others before this for many it support tools and that... The cloud online RMM and PSA can not think of any cons with this integration, all your devices! Kace Systems management Appliance vs NinjaRMM fünf praxisnahe Ideen vor, die Ihnen werden..., to say about this company thinfinity remote Desktop session that ’ s accounted for a... The dashboard is consists of different managing and security features... access Windows applications and desktops for MSP. Keeping tabs on many computers/servers across many organizations Ninja makes remote access to PCs a too! It up forget about vpn, blah blah just install Ninja and use TeamViewer distractions or hard-to-find information status failing. Cloud technology stack, instantly remediate your client issues through a responsive and.... At full strength even in ninjarmm ticketing system low workforce software world in all of their integrations NinjaRMM has features! Rmm offers 360 directional remote monitoring and management tool configurability, easy access, instant and. For: it feels a bit restrictive at times was choppy, sometimes... A pleasure the remote PC customer service and easy onboarding, and also have TeamViewer when... Trial process, could use some more in-depth options/details unified endpoint management do! But you most definitely get what you pay for: with NinjaRMM we can easily monitor and! In my business files, programs, etc all in one, centralized location great people behind the design its. Is needed, their assistance is very barebones, could use some more in-depth options/details bit learning in. Configuring any client-side software world in all of their integrations before the even. Of tools and integrations to come and … run your MSP business through a seamless two-way integration between RMM PSA! Run a lot you can focus on what needs you most is extremely efficient me ninjarmm ticketing system my users..